Browse the Questions We Answer Most
Most questions that come through to our support team fall into a handful of clear categories — opening an account, moving money in or out, understanding how sports betting and casino switching works on one wallet, and what to do when something doesn't look right. We've written the answers here the way we'd say them to you directly: no jargon, no runaround.
For deposits, the process involves opening your bKash, Nagad, or Rocket app, sending to the account number shown in your cashier, and confirming with your PIN — the credit appears in your account wallet once the transfer clears. For withdrawals, you'll need your account to be verified before the request is processed. If anything here doesn't cover your situation, our support team
is the next step. Availability depends on your local law and eligible regions.
- bKash
- Nagad
- Rocket